FAQ

General Questions

 

1. What is APSHINEON? APSHINEON is a mobile app that connects customers with professional car washers in their area. Our goal is to provide a convenient and high-quality car wash service at your doorstep.

2. How do I download the APSHINEON app? You can download the APSHINEON app from the Apple App Store for iOS devices or the Google Play Store for Android devices. Simply search for “APSHINEON” and follow the download instructions.

3. How do I create an account? To create an account, download the app and open it. Click on “Sign Up,” and enter your personal information, including your name, email, phone number, and a password. Follow the prompts to complete your registration.

 

Booking and Services

 

4. How do I book a car wash service? To book a car wash service, log into your APSHINEON account, select the type of car wash service you need, choose your preferred date and time, and provide your location. Confirm the booking and make the payment through the app.

5. What types of car wash services are available? We offer a variety of car wash services, including exterior washes, interior cleaning, full-service washes, and detailing. Specific services and pricing can be found in the app.

6. Can I schedule a car wash service in advance? Yes, you can schedule a car wash service in advance. Select the date and time that works best for you when booking through the app.

 

Payments and Refunds

 

7. How do I pay for the service? All payments are processed through the APSHINEON app. You can pay using a credit card, debit card, or other available payment methods. Payment is required at the time of booking.

8. What is your refund policy? Please refer to our Refund Policy for detailed information on eligibility and the process for requesting a refund.

 

Cancellations

 

9. How can I cancel a booking? You can cancel your booking through the APSHINEON app. Go to your bookings, select the booking you wish to cancel, and follow the prompts to cancel. Please refer to our Cancellation Policy for more details.

10. Is there a fee for canceling a booking? Cancellations made less than 24 hours before the scheduled service time may incur a late cancellation fee. For more information, please see our Cancellation Policy.

 

For Washers

 

11. How do I become a washer on APSHINEON? To become a washer, download the APSHINEON app and sign up as a washer. You will need to provide your personal information, complete a background check, and undergo a training session. Once approved, you can start accepting service requests.

12. How do I get paid as a washer? Washers receive payment through the APSHINEON app. Payments are processed after the completion of each service and are transferred to your designated bank account on a regular schedule.

 

Support

 

13. How do I contact customer support? If you need assistance, you can contact our customer support team by emailing us at [Email Address] or calling us at [Phone Number]. Our support team is available [support hours].

14. What if I have an issue with my service? If you have any issues with your service, please contact us within 24 hours of the service completion. We will work with you to resolve the issue to your satisfaction.

Testimonials

“I couldn't be happier with the service I received at APSHINEON. My car looks absolutely spotless, inside and out. The team was professional and thorough, and they even managed to remove some stubborn stains from my seats. Highly recommended!”

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Sarah Cesaro

“ Wow! The full detail service at exceeded my expectations. My car hasn't looked this good since I drove it off the lot. The staff was friendly and attentive, and the results speak for themselves. I'll definitely be coming back. ”

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Christopher Davis

"Recently I have used this company for the headlight restoration service, and I am amazed at the difference. The headlights look brand new, and it has made a huge improvement in my night driving. Great job, APSHINEON!".

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Emily Johnson

"I had my engine cleaned this past week, and I am thoroughly impressed. The engine bay looks immaculate, and I can already notice a difference in how my car runs. The attention to detail and quality of service is top-notch."

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Matthew Wilson

"Excellent service from start to finish! The team at APShineOn did a fantastic job on my full detail. My car feels like new again, and the interior smells wonderful. I appreciate the hard work and will definitely return."

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Ethan Carter

"The headlight restoration was quick and effective. My car's headlights had become cloudy over the years, but now they are crystal clear. Thanks to Eduardo, I feel much safer driving at night."

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Jessica Anderson